Veterinary practice management

Run the whole practice on one record.

Front desk, exam room, pharmacy and checkout on the same page. Less admin, nothing slipping through, every visit charged and paid.

A better day for everyone in the building

Practice owners and managers

See the whole practice

What was performed, billed and paid, every day, every location. Catch missed charges while they are easy to fix.

Veterinarians and technicians

Spend the visit on the patient

History, meds and results where you expect them. Notes drafted for you, signed by you. Treatments recorded once.

Clients and their pets

Fewer calls, clearer answers

Approve the estimate, pay before pickup, get aftercare by text. No chasing.

Every visit, start to finish, on one line

Each step is recorded when it happens, so a missed charge or unpaid balance lands on someone's list instead of disappearing.

  1. Booked
  2. Checked in
  3. Care recommended
  4. Client approves
  5. Care performed
  6. Charged
  7. Paid

Charges only for care performed. Paid only when the money went through. Declined treatment stays visible for follow-up.

Everything a practice runs on

Front desk to back office, one record. Walk through each in the demo.

  • 01Filling the scheduleInquiries, reminders and recalls that become booked visits.
  • 02Clients in the loopEstimates, invoices and aftercare on their phone.
  • 03Scheduling that holds upDoctors, rooms and equipment booked together. Waitlists fill cancellations.
  • 04One chart per patientThe same record at every location, laid out the way a DVM expects.
  • 05SOAP notes without the late nightsDrafted from the visit. Reviewed and signed by the veterinarian.
  • 06The treatment floorWho is in which room, what is due, clean handoffs.
  • 07Pharmacy and inventoryOn the shelf, expiring, dispensed. Controlled drugs included.
  • 08Charges that match the careEvery performed treatment becomes a charge. Nothing goes unbilled.
  • 09Checkout and paymentsCard, pay by link, deposits, refunds. All tied to the visit.
  • 10Your teamRostering, licenses and a fair view of workload.
  • 11More than one hospitalGroup standards, local judgment, a clear view of each site.
  • 12End of day that reconcilesDeposits, balances and site performance from one set of records.
  • 13Labs and imaging connectedResults land in the chart, get reviewed, trigger the callback.
  • 14Routine admin handledReminders and callbacks queued automatically. A person approves what matters.
  • 15Moving in safelyMigration rehearsed before go-live. Backups and tight access.

Notes and AI

Help with the paperwork, never the diagnosis

The SOAP note and discharge instructions are drafted from the visit, sources shown beside every line. The veterinarian reviews, edits and signs.

  • Only this patient's records, from this visit. Every line cites its source.
  • Nothing reaches the chart until a veterinarian signs it.
  • No access to inventory, prescriptions, invoices or payments.
  • Usage limits set by the practice. No surprise bill.

Groups and multi-location hospitals

Group standards, local judgment

Set fees, protocols and reminder rules once. Let a location differ where it should. Compare sites on the same numbers, no spreadsheet.

  • Every open callback, lab result, failed payment and transfer has an owner and a next step.
  • Deposits, revenue and balances come from the records staff work in, so the numbers agree.
  • Who changed what, and when, for the day a client or auditor asks.

Checkout and payments

Get paid at pickup, not thirty days later

Card at the desk, pay by text before arrival, deposits for surgery, refunds in seconds. Every payment attached to its visit, so end of day balances itself.

  • Approve the estimate and pay the invoice from one message.
  • Declines, partial payments and refunds handled in the open.
  • Demo payments are simulated. Live processing is planned through CardSmart.

Walk through a visit yourself

Switch between front desk, doctor and client. Take one patient from check-in to paid. Reset anytime.

Open the live demo